Don’t try eCommerce without it.
Operational excellence at the store level is a pre-requisite for meeting shopper expectations for in-store fulfillment. Whether your digital strategy is Click & Collect, Order & Deliver, or you are just investigating your competitive options, running your stores the same old way may no longer be enough to satisfy your customers’ changing expectations.
Numerous store issues are magnified in the present era, ranging from assortment, to on-shelf availability, to labor management, to the cold chain.
Our technology partner GrocerKey has published a new guide, “Operational Checklist for a Great Grocery eCommerce Experience,” that presents a succinct summary of capabilities grocers will want to master in order to compete and win.
It’s available as a PDF download at the following link:
Please take a look and reach out to us for a conversation.