Become a Shopper-focused, Digitally-enabled Business
Transformational Retail offers retailers expert guidance in the following areas:
- Strategy-aligned technology planning
- Solution selection, vendor due-diligence
- Innovation evaluation, prioritization & business case creation
- Technology portfolio review, legacy rationalization plans
- Digital planning, eCommerce & mobile
- Project prioritization & implementation planning and guidance
Today’s Retailer Challenges
The fact is, legacy software is holding great retailers back. We are living in a time of significant technological transformation, and many retailers find it hard to keep up with the fast pace of the change. Legacy software presents the following challenges for retailers:
- Current software solutions are fragmented, too many vendors.
- Lack of integration (multiple forecasting systems)
- Finger pointing between vendors is common
- Master data is replicated, managed redundantly.
- Legacy platforms hard to replace, entrenching bad processes
- Finding capable talent (i.e. Cobol/RPG coders) hard to do
- Maintaining old software uses budget needed for innovation
- Replacement systems are difficult to financially justify
- Legacy systems lack key technologies such as AI, Mobile, etc.
- Inefficient, people and paper intensive business processes, and dependencies on external solutions like Microsoft Excel, have developed around these platforms
- Shopper support systems are siloed, resulting in disparate mono-channel experiences vs. omni-channel experiences
We Help Retailers Meet Their Technology Transformation Goals
Our experts guide retailers to operational excellence, helping them make the transformation to shopper-focused and digitally-enabled businesses.
Current State
Tactically-focused
Legacy Dependent
On-Premise or hybrid (Some Cloud)
Complex, Multi-Vendor
Proprietary, Older Platforms
Monolithic Architecture
Too Many Competing Priorities
Investing Budget in the Past
Desired State
Strategically-Focused
Future-Ready
Fully Cloud-Deployed
Simplified, Fewer Vendors
Open, Modern Platforms
Services/Microservices Architecture
Priorities Clearly Defined
Investing Budget in the Future